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- Planning, Scheduling & COQ in QC Laboratories

- Dashboard & KPI in Quality Operation
- Batch Record Documentation Errors Reduction & Efficiency Management

To Register to a Webinar on Planning, Scheduling & Cost of Quality (COQ) in QC Laboratories: Please send an email to


Webinar Agenda:
  • Introduction, Goals and Objectives
  • Building blocks to achieve operation excellence in QC Laboratories
  • Smart-QC: Approach to Resource Modeling and Scheduling in QC Laboratories
  • Smart-QC Demonstration: Reports / Key Performance Indicators / COQ
  • Case Study
  • Summary and Q&A

During the Webinar, we will demonstrate how Smart-QC addresses all of the following questions:

  • What is the impact of volume changes, mix changes, new products on QC?
  • What is the training road map to best meet future demands?
  • What is the expected work-load based on the new schedule?
  • What is the impact of a second and third shift?
  • What percent of time does the analyst spend on admin., preparation, set-ups, calculations?
  • What is the analyst value added vs. non value added percentage?
  • What is the campaign effect on QC efficiencies?
  • Who should perform these tests ,when, in what order, and grouping?
  • What is the expected overtime / backlog this month?
  • How many tests were completed, what was my analyst’s efficiency, what was my turn-around time and schedule adherence
  • What are my KPIs showing me?
  • What is the resource cost per product?

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Consortium 4 26 2018